Booking a Class

Step-by-step instructions for reserving your spot in a class.

Booking a Class

Booking a class on Booqd is quick and straightforward. Follow these steps to reserve your spot.

Find Class

Browse the schedule for a class you want to attend

Check Availability

Verify there are open spots or join the waitlist

Select Payment

Choose to use a membership credit or pay for a drop-in

Confirm Booking

Review the details and confirm your reservation

Receive Confirmation

Get an email and in-app notification confirming your booking — or a pending notification if instructor approval is required

Find Class

Browse the schedule for a class you want to attend

Check Availability

Verify there are open spots or join the waitlist

Select Payment

Choose to use a membership credit or pay for a drop-in

Confirm Booking

Review the details and confirm your reservation

Receive Confirmation

Get an email and in-app notification confirming your booking — or a pending notification if instructor approval is required

Step-by-Step Booking

Open the Schedule

Navigate to the Schedule page from the sidebar or dashboard.

Select a Session

Click on the class you want to book. Review the date, time, location, and instructor details.

Choose Your Payment Method

If you have an active membership with credits, it will be used automatically. Otherwise, you'll be offered a drop-in payment option.

Confirm Your Booking

Click "Book Now" to confirm. In most cases your spot is reserved immediately. However, some instructors require manual approval — in that case your booking will appear as "Pending" until the instructor confirms it.

Check Your Confirmation

You'll receive a confirmation email and the booking will appear in your "My Bookings" section. If approval is required, you'll be notified once the instructor approves or declines your booking.

ℹ️

If the class is full, you'll see a "Join Waitlist" button instead. You'll be automatically booked if a spot opens up.

Booking with a Membership

If you have an active membership with available credits, one credit will be deducted when you book a class. The system automatically applies your membership so you don't need to do anything extra.

Drop-in Booking

Without a membership, you can book individual classes as drop-ins. Payment is processed securely through Stripe at the time of booking.

Bookings Requiring Approval

Some instructors require manual approval before a booking is confirmed. When this is the case, your booking will have a "Pending" status instead of being confirmed right away.

⏳

Pending

Your booking is waiting for the instructor to review and approve it

✅

Confirmed

The instructor has approved your booking — your spot is secured

You will receive a notification (push, in-app, and email) when the instructor approves or declines your booking. If your booking is declined, any membership credit used will be refunded automatically.

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You can cancel a pending booking at any time before it is approved. Go to My Bookings and click "Cancel".

Appointment Booking

Some workspaces offer flexible appointment booking in addition to scheduled classes. With this mode, you can pick a date and time that works for you based on instructor availability, rather than choosing from a fixed class schedule. This is common for personal training, tutoring, and consulting.

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If the workspace allows guest booking, you can book appointments without creating an account. See Booking an Appointment for the full guide.

Billing Profile Required for Payment

If you are paying for a class (drop-in or single payment), you must have a billing profile set up before proceeding to checkout. The system will prompt you to fill in your billing details if they are missing.

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Set up your billing profile once in Settings > Billing and it will be used for all future payments. See Billing Profile for details.

⚠️

Be aware of the cancellation policy before booking. Late cancellations may result in a lost credit or charge depending on the workspace's policy.

Managing Your Bookings

View session details, manage your reservations, and cancel bookings

Booking an Appointment

Book a 1-on-1 appointment from a public schedule page

Waitlist

How the waitlist works, auto-promotion, and tips for getting a spot.

Understanding Memberships

Learn how memberships and passes work on Booqd

Billing Profile

Set up and manage your billing information for payments and invoicing

Browsing Classes

Booking an Appointment