Workspace Insights

Monitor your workspace health and key performance metrics

Workspace Insights

Workspace Insights gives you an at-a-glance view of how your workspace is performing. It combines key metrics into a health score and highlights potential risks with actionable suggestions.

Health Score

Your workspace health score is a number from 0 to 100 that reflects the overall state of your business. It considers factors like session attendance, cancellation rates, membership renewals, and member activity.

🟢
80–100
Excellent — Your workspace is thriving.
🟡
50–79
Good — Some areas could use attention.
🔴
0–49
Needs attention — Review the suggested actions.

Risk Indicators

The insights dashboard automatically detects potential issues and displays them as risk alerts:

High cancellation rate — Many bookings are being cancelled, possibly indicating scheduling issues.

Low attendance — Sessions have many no-shows, suggesting reminders or policy changes may help.

Expiring memberships — Multiple memberships expiring soon without renewal.

Inactive members — Members who have not booked in a while may need re-engagement.

Suggested Actions

For each risk indicator, Booqd suggests specific actions you can take. Many of these are one-click actions directly from the dashboard — for example, sending a reminder to inactive members or enabling retention workflows.

The insights dashboard updates periodically. Check it regularly to stay on top of trends and catch issues early.

Workspace Insights | booqd